Today, very few businesses can afford not to cater to a diverse customer base. With the Hispanic population forecasted to reach 111 million by 2060, according to the US Census Bureau, and multicultural Americans representing 37.5% of the total US population since 2018 as noted in Clarita’s report, one would be hard-pressed to find a business that is not designing solutions to meet the needs of this growing multicultural market.
Read MoreAs we usher in another Black History Month, I can’t help but reflect on Amanda Gorman’s poem, “The Hill We Climb.” This poem sets the stage for what our future could look like if we commit to “leave behind a country better than the one we were left.” And it also exhibits what our communities and organizations can become if we embrace our differences and foster inclusion. The poem brings us hope and comfort that beyond our healing and hard work, there will be love, light, and victory;
Read MoreEmpathy does not mean acceptance. Taking a stand to speak out against injustices and creating a supportive and equitable environment for everyone is just being human. If you fear that you will offend your board of directors, senior team, staff, and customers by being human, you have a bigger problem. After hearing this insightful perspective on diversity, equity, and inclusion (DEI), it’s hard to comprehend why anyone would deem it unnecessary.
Read MoreDiversity, equity, and inclusion (DEI), corporate social responsibility (CSR) and sustainability issues are becoming more important to employees and customers making them business imperatives rather than nice to have.
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